Your privacy is how we keep you playing
We protect your account, payment details and gaming history with the same care we put into every lobby feature. This policy shows you exactly what data we collect...
What we collect and why
When you open an account with mandala777, we collect your name, contact details, and proof of identity to meet regulatory requirements in supported regions. Your payment information—whether you deposit via DANA, OVO, GoPay or QRIS—is encrypted and stored securely. We also track your gaming activity, session duration, and account balance to deliver the lobby experience, detect fraud, and comply with local gaming
laws where we operate. You can request a copy of your data or ask for deletion where law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How we protect your information
End-to-End Encryption
All data transmission between your device and our servers uses SSL/TLS encryption. Your payment details and account access are protected by industry-standard cryptography.
Payment Gateway Security
DANA, OVO, GoPay and QRIS transactions flow through PCI-DSS compliant processors. We never store full card numbers or bank account details on our platform.
Access Controls
Only authorized personnel can view your data, and only for support, fraud prevention or legal compliance. We audit access logs monthly.
Data Retention Limits
Account data is kept as long as your account is active. After closure, we retain payment records for regulatory periods, then securely delete personal identifiers.
Third-Party Audit
Our security practices are reviewed annually by independent auditors. Findings are published in our compliance dashboard.
Incident Response
If we detect unauthorized access or data breach, we notify affected users within 72 hours and file reports with relevant authorities in supported regions.
Policy consistency across mandala777
What defines our privacy approach
Transparent Data Use
We tell you upfront what data we collect, why we need it, and who can see it. No hidden clauses or surprise sharing with marketing partners.
Player-Controlled Settings
You manage your privacy preferences in account settings. Enable or disable data analytics, marketing contact, and session tracking without leaving the lobby.
Payment Info Never Stored Long-Term
DANA, OVO, GoPay and QRIS details are tokenized after each transaction. We don't hold card numbers or bank credentials once the deposit clears.
No Data Brokerage
We never sell, rent or trade your account data to advertisers, brokers or data firms. Your profile stays yours; revenue comes from the games you play.
Fraud Detection Only
We analyze your account behavior to spot unusual activity and block unauthorized access. This detection is automatic; no human review unless fraud is flagged.
Easy Account Deletion
Request permanent account closure anytime from settings. We purge personal identifiers within 30 days; regulatory records are archived separately per law.